(New) Location Address: 675 County Road 156, Jemison AL, 35085 

Phone: 205.907.5827 OR 205-910.0416      sales@brookwoodbiomedical.com

Thanks so much for choosing Brookwood Biomedical.  Here is everything you need to know about placing an order:

Placing an Order

To place your order, you may please fill out this order form digitally, and email it to sales@brookwoodbiomedical.com, or you may print it and fill it out by hand and fax to our fax line: 205-688-9110.  Please make sure to include your shipping and billing address and your desired product and quantity.  If you can not open or modify the form (try selecting Save As to enable editing), you may order by email or fax alone; please provide any and all pertinent information.

Note:  It is not recommended that you ever provide credit card information by email.  Unless you are faxing your order, it is not recommended that you include your complete credit card information.  See below for details.

Payment

We accept VISA, Mastercard, Discover, and American Express cards.  As it is not recommended to give credit card information by email, a sales department representative will call (to the number and at the time of day of your choosing) after delivery to obtain credit card information.  Invoicing is also available.

Shipping Methods + Shipping Costs

Catalog antibodies ship in 1-10 days.  While some items are kept in stock and will ship quickly, others will have to be custom conjugated and may take a bit longer.  If you require your antibody immediately, it is recommended that you first check as to whether the item is in stock and ready to ship (please contact sales@brookwoodbiomedical.com or one of the phone numbers above).  Domestic orders ship via FedEx Priority Overnight from Birmingham, AL and will arrive the following day.  Costs are exactly equal to what FedEx charges us to ship the item, and this will vary depending on the buyer's location.  If you require shipping costs before ordering, please email us with your shipping address and we will inquire FedEx for approximate cost.  Please be aware that sometimes FedEx's listed estimate and actual prices differ.

International Shipping

We are able to ship internationally using FedEx international economy shipping.  When shipping internationally, please let us know about any customs requirements or concerns.  For example, some countries require extra documentation or harmonized codes for customs clearance, and certain climates could for example necessitate extra ice packs.  Products are shipped with a commercial invoice in triplicate generated by the FedEx service describing the product (i.e. Non-Infectious Affinity Purified Antibodies) and wearing company letterhead and signature.  This is typically all that is required for international shipping in our experience.  If your country requires further documentation, please let us know ahead of time.  We consider the customer responsible for informing us of any laws or customs practices that might complicate the delivery of these products.

Packaging

All products are shipped in insulated boxes on ice packs.  If your order needs to be shipped frozen, we will ship it on dry ice.